CISA KEV · Known exploitedCritical

CVE-2021-37415

Zoho ManageEngine ServiceDesk Plus (SDP)

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

PRIORITY ASSESSMENT

CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog.

Known exploitationConfirmed by CISA KEV

Exploit probability99.8%

Technical severityCVSS 9.8

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Confirm exposure before applying a vendor-supported change.

CISA required action

Apply updates per vendor instructions.

Due date: 2021.12.15

1
Identify
Confirm that Zoho ManageEngine ServiceDesk Plus (SDP) and an affected version are present.
2
Prioritize
Combine exploitation signals with asset exposure and business criticality.
3
Remediate
Follow the vendor advisory or supported update path and preserve rollback options.
4
Verify
Recheck the version, service health, access paths, and relevant logs.