ReviewHigh

CVE-2026-65644

Rocket.Chat

Rocket.Chat in versions before 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, and 7.10.15 has a REST API endpoint POST /api/v1/livechat/visitor that accepts an unauthenticated, unsanitized name field for Livechat visitors. This name is stored raw and later rendered via dangerouslySetInnerHTML in the Omnichannel Queue side panel (InquireSidePanelItem.tsx), injecting a real, clickable HTML link - pointing to any attacker-controlled domain, with arbitrary social-engineering text - into the DOM of any agent viewing the queue.

CVSS
7.5
EPSS
-
- percentile
CISA KEV
Not listed
Published
2026.08.21
PRIORITY ASSESSMENT

Review

The CVSS severity warrants an early asset and exposure review.

Known exploitationNot established by KEV
Exploit probability-
Technical severityCVSS 7.5

Vulnerability overview

Rocket.Chat in versions before 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, and 7.10.15 has a REST API endpoint POST /api/v1/livechat/visitor that accepts an unauthenticated, unsanitized name field for Livechat visitors. This name is stored raw and later rendered via dangerouslySetInnerHTML in the Omnichannel Queue side panel (InquireSidePanelItem.tsx), injecting a real, clickable HTML link - pointing to any attacker-controlled domain, with arbitrary social-engineering text - into the DOM of any agent viewing the queue.

Affected product and versions

Product
Rocket.Chat
Affected versions
< 8.8.0, < 8.7.1, < 8.6.2, < 8.5.3, < 8.4.6, < 8.3.8, < 8.2.8, < 8.1.8, < 7.10.15
Fixed versions
No verified fixed-version field is available yet

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
  1. 1
    Identify

    Confirm that Rocket.Chat and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CWE
CWE-79