Review reviewHigh

CVE-2026-63765

chatwoot

Chatwoot before 4.16.0 contains an authentication bypass vulnerability in the direct uploads controller that allows unauthenticated attackers to create arbitrary ActiveStorage blobs in any tenant account. Attackers can exploit missing authentication checks to resolve any account and conversation, then obtain signed PUT URLs to write arbitrary data to the application's storage backend.

CVSS
8.8
EPSS
-
- percentile
CISA KEV
Not listed
Published
2026.07.24
PRIORITY ASSESSMENT

Review review

The CVSS severity warrants an early asset and exposure review.

Known exploitationNot established by KEV
Exploit probability-
Technical severityCVSS 8.8

Vulnerability overview

Chatwoot before 4.16.0 contains an authentication bypass vulnerability in the direct uploads controller that allows unauthenticated attackers to create arbitrary ActiveStorage blobs in any tenant account. Attackers can exploit missing authentication checks to resolve any account and conversation, then obtain signed PUT URLs to write arbitrary data to the application's storage backend.

Affected product and versions

Product
chatwoot
Affected versions
< 4.16.0
Fixed versions
No verified fixed-version field is available yet

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
  1. 1
    Identify

    Confirm that chatwoot and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CWE
CWE-306