CVE REMEDIATION GUIDE
Priority reviewCriticalFixed-version data available

CVE-2026-20147 remediation guide

Cisco Cisco Identity Services Engine Software, Cisco ISE Passive Identity Connector, identity services engine passive identity connector

A vulnerability in Cisco ISE and Cisco ISE-PIC could allow an authenticated, remote attacker to execute arbitrary commands on the underlying operating system of an affected device. To exploit this vulnerability, the attacker must have valid administrative credentials. This vulnerability is due to insufficient validation of user-supplied input. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to obtain user-level access to the underlying operating system and then elevate privileges to root. In...

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ProductCisco Cisco Identity Services Engine Software, Cisco ISE Passive Identity Connector, identity services engine passive identity connector
Affected versions3.1.0, 3.1.0 p1, 3.1.0 p3, 3.1.0 p2, 3.2.0, 3.1.0 p4, 3.1.0 p5, 3.2.0 p1, 3.1.0 p6, 3.2.0 p2, 3.1.0 p7, 3.3.0, 3.2.0 p3, 3.2.0 p4, 3.1.0 p8, 3.2.0 p5, 3.2.0 p6, 3.1.0 p9, 3.3 Patch 2, 3.3 Patch 1
Fixed versions3.1.0
Priority basisPriority · CVSS 9.9 · EPSS 11.7%
01

Identify the affected asset

Confirm whether Cisco Cisco Identity Services Engine Software, Cisco ISE Passive Identity Connector, identity services engine passive identity connector is installed, record the deployed version and installation path, and identify exposed interfaces.

  • Record the product name, package or appliance identifier, and installed version.
  • Identify internet-facing, administrative, API, and internal access paths.
  • Preserve the pre-change configuration and relevant service logs.
02

Validate the affected-version match

Compare the deployed version with the affected range: 3.1.0, 3.1.0 p1, 3.1.0 p3, 3.1.0 p2, 3.2.0, 3.1.0 p4, 3.1.0 p5, 3.2.0 p1, 3.1.0 p6, 3.2.0 p2, 3.1.0 p7, 3.3.0, 3.2.0 p3, 3.2.0 p4, 3.1.0 p8, 3.2.0 p5, 3.2.0 p6, 3.1.0 p9, 3.3 Patch 2, 3.3 Patch 1. Treat incomplete inventory results as unresolved.

03

Prioritize with independent signals

FIRST EPSS indicates an elevated probability of exploitation. Combine this signal with asset criticality, exposure, compensating controls, and business impact.

04

Apply supported remediation

Follow the vendor advisory or supported update path. Current fixed-version status: 3.1.0. Preserve configuration and rollback material before change.

05

Verify the result

Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.

  • Confirm the expected version and package state.
  • Run a functional health check for critical service paths.
  • Review authentication, error, application, and security monitoring logs.
  • Reassess exposure if the supported fix cannot be applied.

Operational boundary

This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.