CVE-2025-7775 remediation guide
Citrix NetScaler
Memory overflow vulnerability leading to Remote Code Execution and/or Denial of Service in NetScaler ADC and NetScaler Gateway when NetScaler is configured as Gateway (VPN virtual server, ICA Proxy, CVPN, RDP Proxy) or AAA virtual server (OR) NetScaler ADC and NetScaler Gateway 13.1, 14.1, 13.1-FIPS and NDcPP: LB virtual servers of type (HTTP, SSL or HTTP_QUIC) bound with IPv6 services or servicegroups bound with IPv6 servers (OR) NetScaler ADC and NetScaler Gateway 13.1, 14.1, 13.1-FIPS and NDcPP: LB virtual servers of type (HTTP, SSL or HTTP_QUIC) bound with DBS IPv6 services or servicegr...
Identify the affected asset
Confirm whether Citrix NetScaler is installed, record the deployed version and installation path, and identify exposed interfaces.
- Record the product name, package or appliance identifier, and installed version.
- Identify internet-facing, administrative, API, and internal access paths.
- Preserve the pre-change configuration and relevant service logs.
Validate the affected-version match
Compare the deployed version with the affected range: 14.1, 13.1, 13.1 FIPS and NDcPP, 12.1 FIPS and NDcPP, >= 12.1 < 12.1-55.330, >= 13.1 < 13.1-37.241, >= 13.1 < 13.1-59.22, >= 14.1 < 14.1-47.48. Treat incomplete inventory results as unresolved.
Prioritize with independent signals
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.
Apply supported remediation
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Verify the result
Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.
- Confirm the expected version and package state.
- Run a functional health check for critical service paths.
- Review authentication, error, application, and security monitoring logs.
- Reassess exposure if the supported fix cannot be applied.
Operational boundary
This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.