CISA KEV · Known exploitedCritical

CVE-2025-40536

SolarWinds Web Help Desk

SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.

CVSS
9.8
EPSS
71.5%
99.4% percentile
CISA KEV
Listed
Published
2026.01.28
PRIORITY ASSESSMENT

Immediate review

CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog.

Known exploitationConfirmed by CISA KEV
Exploit probability71.5%
Technical severityCVSS 9.8

Vulnerability overview

SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.

Affected product and versions

Product
SolarWinds Web Help Desk
Affected versions
12.8.8 HF1 and below, < 2026.1
Fixed versions
2026.1

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
CISA required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Due date: 2026.02.15
  1. 1
    Identify

    Confirm that SolarWinds Web Help Desk and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CWE
CWE-693
KEV added
2026.02.12
Ransomware use
미확인
CVE-2025-40536 — SolarWinds Web Help Desk | SECUFOCUS NOW