CVE-2025-3935 remediation guide
ConnectWise ScreenConnect
ScreenConnect versions 25.2.3 and earlier versions may be susceptible to a ViewState code injection attack. ASP.NET Web Forms use ViewState to preserve page and control state, with data encoded using Base64 protected by machine keys. It is important to note that to obtain these machine keys, privileged system level access must be obtained. If these machine keys are compromised, attackers could create and send a malicious ViewState to the website, potentially leading to remote code execution on the server. The risk does not originate from a vulnerability introduced by ScreenConnect, but from...
Identify the affected asset
Confirm whether ConnectWise ScreenConnect is installed, record the deployed version and installation path, and identify exposed interfaces.
- Record the product name, package or appliance identifier, and installed version.
- Identify internet-facing, administrative, API, and internal access paths.
- Preserve the pre-change configuration and relevant service logs.
Validate the affected-version match
Compare the deployed version with the affected range: <25.2.3, < 25.2.4. Treat incomplete inventory results as unresolved.
Prioritize with independent signals
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.
Apply supported remediation
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Verify the result
Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.
- Confirm the expected version and package state.
- Run a functional health check for critical service paths.
- Review authentication, error, application, and security monitoring logs.
- Reassess exposure if the supported fix cannot be applied.
Operational boundary
This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.