CVE-2025-20352 remediation guide
Cisco IOS and IOS XE
A vulnerability in the Simple Network Management Protocol (SNMP) subsystem of Cisco IOS Software and Cisco IOS XE Software could allow the following: An authenticated, remote attacker with low privileges could cause a denial of service (DoS) condition on an affected device that is running Cisco IOS Software or Cisco IOS XE Software. To cause the DoS, the attacker must have the SNMPv2c or earlier read-only community string or valid SNMPv3 user credentials. An authenticated, remote attacker with high privileges could execute code as the root user on an affected device that is running Cisco IO...
A verified fixed-version field is not available. Use the linked NVD and supporting references, then confirm the vendor-supported path before changing production systems.
Identify the affected asset
Confirm whether Cisco IOS and IOS XE is installed, record the deployed version and installation path, and identify exposed interfaces.
- Record the product name, package or appliance identifier, and installed version.
- Identify internet-facing, administrative, API, and internal access paths.
- Preserve the pre-change configuration and relevant service logs.
Validate the affected-version match
Compare the deployed version with the affected range: 12.2(55)SE, 12.2(55)SE3, 12.2(55)SE2, 12.2(58)SE, 12.2(55)SE1, 12.2(58)SE1, 12.2(55)SE4, 12.2(58)SE2, 12.2(55)SE5, 12.2(55)SE6, 12.2(55)SE7, 12.2(55)SE8, 12.2(55)SE9, 12.2(55)SE10, 12.2(55)SE11, 12.2(55)SE12, 12.2(55)SE13, 12.2(58)EZ, 12.2(53)EZ, 12.2(55)EZ. Treat incomplete inventory results as unresolved.
Prioritize with independent signals
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.
Apply supported remediation
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Verify the result
Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.
- Confirm the expected version and package state.
- Run a functional health check for critical service paths.
- Review authentication, error, application, and security monitoring logs.
- Reassess exposure if the supported fix cannot be applied.
Operational boundary
This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.