CVE REMEDIATION GUIDE
CISA KEV · Known exploitedMediumFixed-version data available

CVE-2024-8068 remediation guide

Citrix Session Recording

Privilege escalation to NetworkService Account access in Citrix Session Recording when an attacker is an authenticated user in the same Windows Active Directory domain as the session recording server domain

Open CVE record
ProductCitrix Session Recording
Affected versions2407 Current Release, 1912 LTSR, 2203 LTSR, 2402 LTSR, < 2407, 1912, 2203, 2402, 2407
Fixed versions2407
Priority basisImmediate · CVSS 5.1 · EPSS 1.40%
01

Identify the affected asset

Confirm whether Citrix Session Recording is installed, record the deployed version and installation path, and identify exposed interfaces.

  • Record the product name, package or appliance identifier, and installed version.
  • Identify internet-facing, administrative, API, and internal access paths.
  • Preserve the pre-change configuration and relevant service logs.
02

Validate the affected-version match

Compare the deployed version with the affected range: 2407 Current Release, 1912 LTSR, 2203 LTSR, 2402 LTSR, < 2407, 1912, 2203, 2402, 2407. Treat incomplete inventory results as unresolved.

03

Prioritize with independent signals

CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.

04

Apply supported remediation

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

05

Verify the result

Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.

  • Confirm the expected version and package state.
  • Run a functional health check for critical service paths.
  • Review authentication, error, application, and security monitoring logs.
  • Reassess exposure if the supported fix cannot be applied.

Operational boundary

This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.