SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog.
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Confirm exposure before applying a vendor-supported change.
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Due date: 2026.05.08Confirm that SimpleHelp and an affected version are present.
Combine exploitation signals with asset exposure and business criticality.
Follow the vendor advisory or supported update path and preserve rollback options.
Recheck the version, service health, access paths, and relevant logs.
