CISA KEV · Known exploitedCritical

CVE-2024-28987

SolarWinds Web Help Desk

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CVSS
9.1
EPSS
93.2%
99.8% percentile
CISA KEV
Listed
Published
2024.08.22
PRIORITY ASSESSMENT

Immediate review

CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog.

Known exploitationConfirmed by CISA KEV
Exploit probability93.2%
Technical severityCVSS 9.1

Vulnerability overview

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Affected product and versions

Product
SolarWinds Web Help Desk
Affected versions
12.8.3 Hotfix 1 and previous versions, < 12.8.3, 12.8.3
Fixed versions
12.8.3

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
CISA required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Due date: 2024.11.05
  1. 1
    Identify

    Confirm that SolarWinds Web Help Desk and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CWE
CWE-798
KEV added
2024.10.15
Ransomware use
미확인
CVE-2024-28987 — SolarWinds Web Help Desk | SECUFOCUS NOW