CVE-2023-20198 remediation guide
Cisco IOS XE Web UI
Cisco is providing an update for the ongoing investigation into observed exploitation of the web UI feature in Cisco IOS XE Software. We are updating the list of fixed releases and adding the Software Checker. Our investigation has determined that the actors exploited two previously unknown issues. The attacker first exploited CVE-2023-20198 to gain initial access and issued a privilege 15 command to create a local user and password combination. This allowed the user to log in with normal user access. The attacker then exploited another component of the web UI feature, leveraging the new lo...
Identify the affected asset
Confirm whether Cisco IOS XE Web UI is installed, record the deployed version and installation path, and identify exposed interfaces.
- Record the product name, package or appliance identifier, and installed version.
- Identify internet-facing, administrative, API, and internal access paths.
- Preserve the pre-change configuration and relevant service logs.
Validate the affected-version match
Compare the deployed version with the affected range: 16.1.1, 16.1.2, 16.1.3, 16.2.1, 16.2.2, 16.3.1, 16.3.2, 16.3.3, 16.3.1a, 16.3.4, 16.3.5, 16.3.5b, 16.3.6, 16.3.7, 16.3.8, 16.3.9, 16.3.10, 16.3.11, 16.4.1, 16.4.2. Treat incomplete inventory results as unresolved.
Prioritize with independent signals
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.
Apply supported remediation
Verify that instances of Cisco IOS XE Web UI are in compliance with BOD 23-02 and apply mitigations per vendor instructions. For affected products (Cisco IOS XE Web UI exposed to the internet or to untrusted networks), follow vendor instructions to determine if a system may have been compromised and immediately report positive findings to CISA.
Verify the result
Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.
- Confirm the expected version and package state.
- Run a functional health check for critical service paths.
- Review authentication, error, application, and security monitoring logs.
- Reassess exposure if the supported fix cannot be applied.
Operational boundary
This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.