Review reviewHigh

CVE-2021-35391

deskpro

Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows attackers to execute arbitrary code via a crafted URL.

CVSS
7.2
EPSS
0.96%
58.0% percentile
CISA KEV
Not listed
Published
2023.07.22
PRIORITY ASSESSMENT

Review review

The CVSS severity warrants an early asset and exposure review.

Known exploitationNot established by KEV
Exploit probability0.96%
Technical severityCVSS 7.2

Vulnerability overview

Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows attackers to execute arbitrary code via a crafted URL.

Affected product and versions

Product
deskpro
Affected versions
2021.21.6
Fixed versions
No verified fixed-version field is available yet

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
  1. 1
    Identify

    Confirm that deskpro and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
CWE
CWE-918