CISA KEV · Known exploitedCritical

CVE-2020-10189

Zoho ManageEngine

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

CVSS
9.8
EPSS
99.9%
100.0% percentile
CISA KEV
Listed
Published
2020.03.07
PRIORITY ASSESSMENT

Immediate review

CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog.

Known exploitationConfirmed by CISA KEV
Exploit probability99.9%
Technical severityCVSS 9.8

Vulnerability overview

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

Affected product and versions

Product
Zoho ManageEngine
Affected versions
< 10.0.479
Fixed versions
10.0.479

Recommended response sequence

Confirm exposure before applying a vendor-supported change.

Full remediation guide
CISA required action

Apply updates per vendor instructions.

Due date: 2022.05.03
  1. 1
    Identify

    Confirm that Zoho ManageEngine and an affected version are present.

  2. 2
    Prioritize

    Combine exploitation signals with asset exposure and business criticality.

  3. 3
    Remediate

    Follow the vendor advisory or supported update path and preserve rollback options.

  4. 4
    Verify

    Recheck the version, service health, access paths, and relevant logs.

Technical data

CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CWE
CWE-502
KEV added
2021.11.03
Ransomware use
미확인