CVE-2019-11708 remediation guide
Mozilla Firefox and Thunderbird
Insufficient vetting of parameters passed with the Prompt:Open IPC message between child and parent processes can result in the non-sandboxed parent process opening web content chosen by a compromised child process. When combined with additional vulnerabilities this could result in executing arbitrary code on the user's computer. This vulnerability affects Firefox ESR < 60.7.2, Firefox < 67.0.4, and Thunderbird < 60.7.2.
Identify the affected asset
Confirm whether Mozilla Firefox and Thunderbird is installed, record the deployed version and installation path, and identify exposed interfaces.
- Record the product name, package or appliance identifier, and installed version.
- Identify internet-facing, administrative, API, and internal access paths.
- Preserve the pre-change configuration and relevant service logs.
Validate the affected-version match
Compare the deployed version with the affected range: unspecified, < 60.7.2, < 67.0.4. Treat incomplete inventory results as unresolved.
Prioritize with independent signals
CISA has listed this vulnerability in the Known Exploited Vulnerabilities catalog. Combine this signal with asset criticality, exposure, compensating controls, and business impact.
Apply supported remediation
Apply updates per vendor instructions.
Verify the result
Confirm the resulting version, service health, authentication and access paths, monitoring coverage, and relevant security logs.
- Confirm the expected version and package state.
- Run a functional health check for critical service paths.
- Review authentication, error, application, and security monitoring logs.
- Reassess exposure if the supported fix cannot be applied.
Operational boundary
This page does not replace the vendor advisory, support contract, change-management process, or recovery plan. Do not infer that an asset is unaffected from an incomplete inventory query or a missing fixed-version field.